Description
Bayside Boat tour
Bayside Boat tour
Frequent Questions Asked
Where in Miami Airport (MIA) will the shuttle pick me up?
IMPORTANT: All pick ups at Miami Intl. Airport must be at the second floor (Departures) in front of the sign of your airline.
I want to make a round trip reservation from Fort lauderdale Airport to Port of Miami. What do I have to do?
Go to our New reservations page, that is located on the menu, or complete your reservation and click on the sidebar of this page. Remember fill in 1st Transfer and 2nd Transfer information because you are going to do round trip transfers.
What is my FLL-Port of Miami pick up confirmation?
You will receive your reservation information as well as the confirmation number into your email, please double check your inbox or junk mail. You can also check your online reservations info in My Reservations page.
My Fort Lauderdale Airport flight is delayed, what do I have to do?
As long as your flight number is the same, nothing happens. Express Shuttle track all reservation’s flight from FLL Airport and does all arrangement to pick you up when you arrive.
How many pieces of luggage can I carry on in my Fort Lauderdale shuttle?
Usually 2 or 3 pieces of luggage, please if you have more than 3, let us know it.
When we arrive to Ft Lauderdale Airport, What do we have to do?
After you get your luggage and ready to be picked up, call Myleydys Rufin, 786-586-6583 and a driver will arrive to your terminal 5 minutes later.
How could Express Shuttle provide shuttle from Ft Lauderdale Airport to Port of Miami in a timely manner?
Our company specializes in transfers from FLL Airport to Port of Miami, by the way our company has been doing these shuttles for more than 7 years and has partnership with others Ft Lauderdale Airport shuttle companies; so in case of over demand, we have a lot of vans to provide the FLL Airport shuttles.
Does Express Shuttle have discount available for the Ft Lauderdale Airport – Port of Miami shuttle?
Yes, our company has up to 30% discount for groups going to the cruises at the Port of Miami.
We flight frequently to Fort Lauderdale Airport, our family cruise one or twice every year. Does your company have discount for repeat customers?
Yes, our company has 10% additional discount for loyal customers.
Any other charge?
Just additional charge is driver gratuity and is up to you and based on quality customer service. Express Shuttle an excellent option for transportation and shuttle from Fort Lauderdale Airport to Miami.
Do I need to take my own car seat for my kids?
No, you don’t, express shuttle provide a car seats and booster for every child traveling with us.
FAQs don’t have my question listed?
If you have questions beyond this list, please, contact us in our contact page or click the link below.
Terms and Conditions
CANCELLATION AND REFUND POLICY
100% REFUND GUARANTEE
Express Shuttle Miami knows your plans may change, that is why we guarantees a 100% refund on cancellations, with no cancellation fees, on all cancellations received prior to pick-up with advanced notice as per the policy below.
Please contact Express Shuttle Miami as soon as possible for cancellations on confirmed bookings so that we can issue your refund.
BOOKING CANCELLATIONS
You may cancel your booking at any time prior to your pick-up departure time. In order to make a cancellation, you must notify Express Shuttle Miami. You should notify Express Shuttle Miami as soon as possible in order to make sure you are eligible for a refund.
Your booking is not considered canceled until Express Shuttle Miami confirms your cancellation. The time of cancellation is considered to be the time Express Shuttle Miami receives your cancellation request.
FEES AND REFUNDS ON BOOKING CANCELLATIONS
You are eligible for a 100% refund on your booking, with no cancellation fees, for cancellations greater than 48 hours prior to your pick-up departure time.
You are not eligible for any refund on your booking for cancellations 48 hours or less prior to your pick-up departure time.
BOOKING CHANGES
You may change your booking details at any time greater than 24 hours prior to your pick-up departure time. In order to make a change, you must notify us as soon as possible for any changes to your booking details.
Your booking details are not considered to be changed until we confirm the change. The time of the change is considered to be the time that Express Shuttle Miami confirms the change.
Also, it is recommended that you call us to make any changes immediately as you need them.
It is usually not possible to make changes to bookings 24 hours or less prior to your pick-up departure time, except at the sole discretion Express Shuttle Miami
FEES AND REFUNDS ON BOOKING CHANGES
You are eligible for no fees for changing your booking details, for changes greater than 24 hours prior to your pick-up departure time, so long as the total cost of your transfer remains the same.
If booking changes result in extra charges in addition to the amount previously paid, you will need to settle the difference with us.
If booking changes result in lesser charges in addition to the amount previously paid, no partial refund is possible and your fee for the change is equal to the difference between the two charges.
LIABILITY
Despite Express Shuttle Miami’s best intentions, your best intentions, and the capabilities of the Express Shuttle Miami website, your travel plans may go wrong. Please note that Express Shuttle Miami is not responsible for any loss or damages incurred as a result of a transport booking via Express Shuttle Miami.
By using Express Shuttle Miami you agree to Express Shuttle Miami Terms and Conditions which outline this in more detail.